No - Yapper to Yapper voice calls, video and instant messages are completely free. *You can also call any number that doesn't have Yapper at our low rates.

* When you use Yappingo on a 3G/4G/LTE network you may be charged by your carrier.

Yes - The first time you start Yappingo, you will be asked to choose a user name and password. The user name will be your mobile phone number and a password is required. Password must be at least 8 characters in length. All users must be registered to use our service.

Yes - You can use Yappingo from your landline and mobile.Calls are made using our local access number*. You need to create a Yappingo account.Sign in to your account to view our local access number applicable to your account. This is the local access number you use for making your calls in your country.

*Your phone provider may charge you for calls made to local access number if you do not have a bundle with them

Please make sure your phone is connected to the internet. You can try by clicking a web browser to see if you are online. Ask your Phone Provider to be sure VOIP Calls are not blocked. Make sure Username and Password is correct. Also, ensure that you have credit on your account if calling non Yapper number.

Make sure you have entered the correct username and password. Check that your Internet Connection is working frequent incorrect login details will lead to the account being blocked for security reasons. Contact our support helpline. If you need to make an urgent call submit a support ticket.

Select from your contacts or enter the number using theformat 00+Country code+Areacode+Numbereg: 00353871234567 or +353871234567.Choose Yapper for free calls or call using the credit on Yappingo credit.

You can also select Video if the other user has a Yappingo account.**

**video calls consumes more of your 3G/4G internet from your phone data.

Please note that when you call a number (even to local number) you should always dial 00 or "+" + countrycode + areacode + subscribernumber) example: 00353871234567 or +353871234567. The above example is to call a Vodafone number in Ireland, Country code(353), Areacode(87), subscriber number (1234567)

Please note the numbers can be saved in the contact as on the example above. The Dial pad tab shows you a graphic representation of the buttons you find on any phone, and they work accordingly.

For FREE Chatting select the Chat on the main menu or on the navigation tabs then select the contact and chat away!

To add credit to your account

1. Login on your account portal and Click on the Buy Now button in the portal.

2. Choose the credit amount from the dropdown menu and click continue.

3. Select payment method to complete transaction depending on preferred option. Other alternative payment methods may be accepted depending on your location. All payments are processed through Skrill and are completely secure. You can also add credits using pins/vouchers purchased from a local shop or retailer.

4. Complete transaction, you will be redirected to the account portal.

5. Refresh your account page and the credit will appear on your portal and app.

6. If for any reason the amount does not credit immediately, please wait for between 5-10mins.

Local access is used as an alternative for making calls in an area where there are no internet connections, this will allow you to still make calls using Yappingo account at no extra cost from us.

*your network provider may charge you for this call, unless you have unlimited local calls with your provider